{"id":538,"date":"2025-11-24T13:06:37","date_gmt":"2025-11-24T19:06:37","guid":{"rendered":"https:\/\/myroyaldrive.com\/?page_id=538"},"modified":"2025-11-24T15:33:03","modified_gmt":"2025-11-24T21:33:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/myroyaldrive.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Privacy Policy - My Royal Drive<\/strong><br><strong>Last updated date: October 21, 2025<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Introduction<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">My Royal Drive (hereinafter, \"we\", \"our\" or \"the Company\") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services through our website\u00a0<strong><a href=\"https:\/\/myroyaldrive.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">myroyaldrive.com<\/a><\/strong>, mobile applications, or any other means related to our premium transportation services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our services, you accept the practices described in this policy. If you do not agree with the terms set forth herein, we recommend that you do not use our services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Information We Collect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We collect the following information to provide and improve our services:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.1. Information provided directly by you:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact details:<\/strong>\u00a0Full name, email address, phone number.<\/li>\n\n\n\n<li><strong>Booking data:<\/strong>\u00a0Pick-up and destination addresses, schedules, travel preferences, number of passengers.<\/li>\n\n\n\n<li><strong>Payment information:<\/strong>\u00a0Credit\/debit card details or other payment methods (this information is securely processed by our payment providers and not stored on our servers).<\/li>\n\n\n\n<li><strong>Tax information:<\/strong>\u00a0If you require an invoice, we collect your RFC, tax address, and business name.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.2. Information collected automatically:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Usage data:<\/strong>\u00a0Information about how you interact with our platform (pages visited, time spent, etc.).<\/li>\n\n\n\n<li><strong>Technical data:<\/strong>\u00a0IP address, device type, operating system, browser used, and approximate location.<\/li>\n\n\n\n<li><strong>Trip data:<\/strong>\u00a0Records of journeys taken, routes, travel times, and any incidents during the service.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.3. Information from third parties:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may receive information from business partners or service providers, provided you have authorized its disclosure.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Use of Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use your information for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service provision:<\/strong>\u00a0Managing bookings, assigning chauffeurs, processing payments, and communicating with you about your trip.<\/li>\n\n\n\n<li><strong>Service improvement:<\/strong>\u00a0Analyzing usage patterns to optimize our platform and services.<\/li>\n\n\n\n<li><strong>Security:<\/strong>\u00a0Verifying identities, preventing fraud, and ensuring the safety of our users and chauffeurs.<\/li>\n\n\n\n<li><strong>Legal compliance:<\/strong>\u00a0Fulfilling legal and regulatory obligations.<\/li>\n\n\n\n<li><strong>Marketing:<\/strong>\u00a0Sending promotions or commercial communications, only if you have given explicit consent.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Sharing of Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal information to third parties. However, we may share it in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>With chauffeurs and providers:<\/strong>\u00a0To fulfill the requested service (name, phone number, and trip details).<\/li>\n\n\n\n<li><strong>Service providers:<\/strong>\u00a0Companies that assist us with payment processing, data analysis, technical support, or marketing, under confidentiality agreements.<\/li>\n\n\n\n<li><strong>Legal compliance:<\/strong>\u00a0When required by law, judicial or governmental authorities.<\/li>\n\n\n\n<li><strong>Protection of rights:<\/strong>\u00a0To defend our rights, property, or safety, as well as that of our users.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Storage and Security<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Storage:<\/strong>\u00a0We retain your information for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer period.<\/li>\n\n\n\n<li><strong>Security:<\/strong>\u00a0We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100% secure, so we cannot guarantee absolute security.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Your Rights<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access and rectify<\/strong>\u00a0your personal data.<\/li>\n\n\n\n<li><strong>Cancel<\/strong>\u00a0the use of your data when it is no longer necessary for the purposes collected.<\/li>\n\n\n\n<li><strong>Object<\/strong>\u00a0to the processing of your data for advertising purposes.<\/li>\n\n\n\n<li><strong>Withdraw<\/strong>\u00a0your consent at any time, without affecting the legality of previous processing.<\/li>\n\n\n\n<li><strong>Data portability<\/strong>\u00a0to another provider, when technically feasible.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, contact us at&nbsp;<strong>info.myrd@gmail.com<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Cookies and Similar Technologies<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use cookies to enhance your experience on our platform, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Minors<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our services are not directed at individuals under 18 years of age. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Changes to This Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to modify this Privacy Policy. Updates will be posted on our platform with the last updated date. Continued use of our services after changes implies your acceptance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Contact Us<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about this Privacy Policy or the processing of your data, contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong>\u00a0info.myrd@gmail.com<\/li>\n\n\n\n<li><strong>Phone:<\/strong>\u00a0+52 55 6699 4351<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>My Royal Drive \u2014 Your trust is our priority.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad &#8211; My Royal DriveFecha de \u00faltima actualizaci\u00f3n: 21 de Octubre de 2025 1. Introducci\u00f3n My Royal Drive se compromete a proteger y respetar su privacidad. Esta Pol\u00edtica de Privacidad explica c\u00f3mo recopilamos, utilizamos, almacenamos y protegemos su informaci\u00f3n personal cuando utiliza nuestros servicios a trav\u00e9s de nuestro sitio web\u00a0myroyaldrive.com, aplicaciones m\u00f3viles o [&hellip;]<\/p>\n","protected":false},"author":272336899,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-538","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgR3Xm-8G","_links":{"self":[{"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/pages\/538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/users\/272336899"}],"replies":[{"embeddable":true,"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/comments?post=538"}],"version-history":[{"count":1,"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/pages\/538\/revisions"}],"predecessor-version":[{"id":540,"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/pages\/538\/revisions\/540"}],"wp:attachment":[{"href":"https:\/\/myroyaldrive.com\/en\/wp-json\/wp\/v2\/media?parent=538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}